Be Part of the Conversation and Engage With Your Audience

Need help with social media monitoring of your brand or company on the internet? Operation Technology can implement social media monitoring software that allows you to quickly and efficiently track, monitor, and react to comments, questions, and complaints as they happen on the web. Track and measure conversations on Facebook, Twitter, Instagram, as well as comments and message boards with our social media monitoring tools and services.

Social Insights

Discover what people are saying online about your brand in real time. We utilize software that gives you access to mentions about your brand across the web, from social networks to influential publishers and even forums.

React Fast to Mentions

React and engage to user comments made about your company. Follow-up on positive comments about your brand or respond to a dissatisfied customer or general posting before the story gets ahead of you.

Spot Sales Opportunities

Since over 75% of consumers do research or ask online before making a purchasing decision, using a social media monitoring tool is critical and gives you the ability to listen and target new customers and identify where to promote products or services.

social media monitoring for brands

 

Key Benefits of Social Media Monitoring Software

  • Monitor and measure your brand and marketing campaigns across the web
  • Find and engage key influencers in your industry
  • Manage your reputation by responding to customer questions and complaints quickly
  • Spot emerging trends and conduct market research
  • Benchmark competitor social media campaigns
social media analytics
Get a Customized Plan

Listen to what's being said.

Ready to listen to what is being said about your brand on the internet? Give us a call or email to find a social media monitoring plan for you. We’re here to help every step of the way.Get a Customized Plan