Social Media Monitoring and Analytics Tool
Need help monitoring your brand on the internet? Operation Technology can implement social media monitoring software that allows you to quickly and efficiently track, monitor, and react to comments, questions, and complaints as they happen on the web.
Discover what people are saying online about your brand in real time. We utilize software that gives you access to mentions about your brand across the web, from social networks to influential publishers and even forums.
React Fast to Mentions
React and engage to user comments made about your company. Follow-up on positive comments about your brand or respond to a dissatisfied customer or general posting before the story gets ahead of you.
Spot Sales Opportunities
Since over 75% of consumers do research or ask online before making a purchasing decision, using a social media monitoring tool is critical and gives you the ability to listen and target new customers and identify where to promote products or services.
Key Benefits of Social Media Monitoring Software
- Monitor and measure your brand and marketing campaigns across the web
- Find and engage key influencers in your industry
- Manage your reputation by responding to customer questions and complaints quickly
- Spot emerging trends and conduct market research
- Benchmark competitor social media campaigns